La Fille de la Mer is committed to ensuring the confidentiality of any information conveyed via the Internet or used in transactions at La Fille de la Mer store or on the website (the “Site”), as well as the privacy of data collected during certain commercial activities supported by La Fille de la Mer, such as promotional contests.

In conjunction with this confidentiality and privacy policy (the “Policy”), La Fille de la Mer will disclose to you:

  • The security measures it has put in place to protect your personal information and data
  • The nature of the personal information we gather when you visit a store, use the Site and/or order products from the Site (“Personal Information”)
  • The reasons we gather such Personal Information, how it will be used and the persons/entities that may have access to it

Confidentiality and Security

La Fille de la Mer undertakes to uphold the confidential nature of any Personal Information that you may provide when using the Site or in another transaction.

La Fille de la Mer website use Secure Socket Layers (SSL) technology. This means that all personal and credit card information is transmitted in the form of an encrypted electronic message that guarantees confidentiality. The message therefore cannot be intercepted, altered or decoded by a third party. In addition, La Fille de la Mer servers are protected by firewall-type technology.

However, no security measure is perfect and you should be aware that there is always a certain level of risk that the Personal Information you submit to La Fille de la Mer might be disclosed without your consent through no fault of La Fille de la Mer. La Fille de la Mer hereby waives any liability regarding the disclosure of your personal and confidential information, except in the event that such disclosure results from negligence on its part.

It is important to note that, in order to ensure security, no credit card-related data is kept on La Fille de la Mer’ servers. Should you be concerned about the issue of confidentiality and the use of your credit card on the Internet, La Fille de la Mer invites you to place your order by phone by calling (418) 937-1644 and speaking with one of our representatives.

Personal Information

La Fille de la Mer gathers only Personal Information that you provide when you use the Site, including specifically when you create an account, purchase products, sign up for special offer notifications, and enter promotions or contests. “Personal Information” includes your name, address, phone number, email address, gender (male/female), age/birthdate, credit card number and certain other information that you may agree to provide. In so doing, you agree that your confidential Personal Information may be gathered, used, and communicated for the purposes and events set forth in the Policy.

Use of personal information

La Fille de la Mer may use the your Personal Information (gathered in store, on the Site or elsewhere) to set up an account in your name, process your order, contact you in the event that you win a prize as part of a contest, provide after-sale service, offer you promotions, personalize its communications with you and, if you so consent, to occasionally send you customized updates about the Site and its products. We may also use your Personal Information for statistical purposes and as required by law, including in compliance with court orders.

Third Parties may have access to personal information
Your Personal Information may be shared with service providers that contribute to or participate in various aspects of our commercial activities and product management. More specifically, we may give your address to the shipping company responsible for delivering the products you have ordered, and the details regarding your sales transaction and credit card number will be disclosed to the card issuer. Our service providers are subject to confidentiality agreements and other legal restrictions that prohibit them from using data we provide for any purpose other than fulfilling their specific duties as subcontractors.

La Fille de la Mer may also disclose your confidential Personal Information as required by law, including in compliance with court orders.

The personal information gathered on the Site will be conveyed to the aforementioned third parties only. La Fille de la Mer assures you that its advertisers and/or partners do not, at any time, have access to your confidential Personal Information. Moreover La Fille de la Mer does not resell its customer list in which case La Fille de la Mer will ensure appropriate confidentiality restriction are in place.

La Fille de la Mer may also disclose you Personal Information to a third party in the event of a change of ownership, or a grant of a security interest in, all or part of La Fille de la Mer through, for example, an asset or share sale, or some other form of business combination, merger or joint venture or as permitted by law.

Links to Other Sites

The La Fille de la Mer Site includes links to other websites operated by other companies. By clicking on these links, you will leave the La Fille de la Mer Site. La Fille de la Mer has neither developed, reviewed or verified the accuracy of the data contained on these sites. La Fille de la Mer has no control over the operation of these websites and the fact that they may be linked to the La Fille de la Mer Site does not in any way render La Fille de la Mer liable, specifically as regards their content, the products/services provided or any other damages or loss that they may cause you. Any Personal Information that you transmit through these websites will be subject to their policies for the protection of personal information. We suggest that you pay close attention to the privacy policies of these websites.


Cookies, or “telltale marks,” are small text files that embed themselves on your hard drive from some of the Site’s pages. The cookies used by La Fille de la Mer are harmless in the sense that they cannot extract any information from your hard drive. In addition, you retain full control over cookies since you have the ability to remove them. La Fille de la Mer uses cookies primarily to determine site traffic, convey useful information to its Marketing Department, and personalize your future visits to the Site.

The Right to Access, Correct or Remove Information, and Questions

You have the right to access, modify, correct or remove your personal information. To invoke this right, or if you have questions about the gathering, use or sharing of your Personal Information, please contact us at (418) 937-1644.

You may opt out of La Fille de la Mer emails about the Site and products at any time by clicking on the “unsubscribe” link at the bottom of the newsletter or modifying your settings in the “My Account” section of the Site.